General information about the bus
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What is the Address of the Bus Station/Stop?
With the search results from CheckMyBus, you can easily check the exact address of the station or stop of origin as well as the address of your destination. These results are also accompanied by a map showing the exact location. Where can you find this information? Very easy. All you need to do is click on the „+“ symbol on the left end of each result and you will obtain all the necessary information of both the route and the stations. To view the maps of the stations, just click on the connection and the maps of both stations will appear as well as the addresses.
If you are unsure if you’ve entered the right information or want to double check, you don’t have to worry because all the bus companies show a summary of the purchase before making the payment. Naturally the address of the stations and/or stops also appear on the bus ticket.
What to Do if the Bus Leaves or Arrives Late?
The passenger transport companies do not respond to delays that are not directly attributable to them, caused by a fortuitous event or due to legal or administrative requirements.
In case the cause of the delay is attributable, it is necessary to make a formal claim to demand the corresponding compensation for damages that may have been caused to the traveler. In this case, the passenger must demonstrate the damage and its economic repercussions by presenting all the invoices and pertinent receipts that show the generated expenses.
In case of a breakdown during the trip, the bus company must find and pay for the alternative means necessary to take passengers to their final destination as quickly as possible. In case of lodging or maintenance costs, it will also be the company that has to assume them.
Some bus companies, such as Greyhound, offer a bus tracker that allow you to search for a bus based on its schedule number and date or arrival and departure cities.
How Much Time in Advance is Necessary to Take the Bus?
Naturally, there are several factors that affect the amount of time necessary for the traveler to arrive at the bus station or stop. In case of domestic trips, with the ticket already printed and without special luggage it is usually sufficient to be about 10-15 minutes early. In general, when it comes to international routes, it’s a good idea to arrive at the station at least 30 minutes before the bus leaves.
Do you travel with your bicycle, with a baby carriage or do you have special needs to be accommodated during the trip? Companies recommend arriving at least 30 minutes ahead of time to avoid possible unforeseen events, regardless of whether it is a national or international trip.
Our recommendation: it is always better to arrive relaxed and with time to spare than to arrive running or even miss the bus for arriving too late.
What Do I Do if I’ve Missed the Bus?
If you miss the bus for reasons beyond the control of the company, each company has its own regulations and the corresponding conditions of change and cancelation apply. While in many cases, you can exchange your ticket for another date or time for an extra fee, many companies offer flexible ticket schemes that can help prepare for any potential travel changes. Jefferson Lines offers the option to purchase Refundable Tickets, which are valid for travel for up to a year after the purchase date. These tickets do not need to be updated when traveling via the same scheduled route for a different day, and can still be used. Should the schedule need to be changed, the tickets can be brought to the nearest bus stop for no extra charge. Greyhound offers a similar option with its Flexible Tickets, which allows for passengers to receive full refunds if they haven’t used their ticket or half refunds if only half of a round trip is used, and exchange the ticket to another date free of charge.
Can Unaccompanied Minors Travel by Bus?
In many cases, children who are aged 12 to 16 can travel unaccompanied on the bus, provided they fill out an Unaccompanied Child Form. Both Greyhound and Jefferson Lines use this form for underage passengers, which requires:
– Passengers aged 12 to 16 must pay full fare (rather than any discounts they may receive when accompanied by an adult).
– The trip should be direct, without any transfers, and can last for a maximum of eight hours (each direction) between 7:00 a.m. and 8:00 p.m.
– Both the departing and destination stations should be full serviced facilities and not curbside stops which should be open when the child’s bus is scheduled to arrive.
– The person who is meeting the unaccompanied child listed on the form must have a positive ID as well, otherwise the child may be released to the custody of Child Protective Services or local authorities.
– An additional fee of $15 ($30 for roundtrips) for each child traveling unaccompanied.
When traveling with megabus however, all children under 17 are required to be accompanied by an adult or someone at least 17 years of age.
Hello,
Buscenter is a bus company with runs all over Italy.
I would be interested to talk about a collaboration with someone in your company.
My email is info@buscenter.it
Thank you
Costanza
Dear Costanza,
Our partnership and affiliations managers will get in touch with you again. Please, also check you junk mail folder.
Best regards,
Your CheckMyBus Support
Please tell me if the Roma Marche bus from airport to San Bernadetto has SEAT BELTS? I have an infant seat that needs to be belted and the regular seat belts will work fine but I cannot find out if these buses have any seat belts!!
Dear Eva,
Thank you for your inquiry. All buses in the European Union are required to have seat belts. Although we haven’t been able to confirm directly with Roma Marche Linee, it is our understanding that no buses will be allowed to drive without seat belts for its passengers.
We hope we could be of assistance.
Your CheckMyBus Support
Hello,
I arrive at Nantes airport on May 22nd at 18.45pm. I would like to go straight to St Malo. Can you tell me:-
Is there a bus to the centre of Nantes?
Is there a bus at that time of the evening to St. Malo and from where in the city?
How long would a late night bus take to get to St. Malo?.
I am a senior lady so would like to go straight to St. Malo if possible, I would appreciate your assistance.
Merci
Patricia Kinchin
Dear Patricia,
Thank you for your inquiry.
At the moment, the available operators don’t seem to be covering the Aeroport Atlantique – Nantes route.
There is a bus covering a direct route from Nantes Central Bus Station to St Malo for €9 with FlixBus. However, both schedules are at 6am and 10am respectively.
As for the other route, we will do everything possible to offer it again but it will depend on our partners‘ availability.
We’d advise you to check back again before your arrival date.
We hope we could be of assistance.
Sincerely,
Your CheckMyBus Support
I just went to the process of reservation for 4 bus tickets from San miguel to guanajato and gave my credit card information but the screen disappeared so I do not know whether we are booked or not for the 8:40 departure on February 13th next returning at 16:30 to San Miguel. Please advise as soon as possible.
Dear Claire,
Please, note that CheckmyBus offers a price-comparison service for bus trips. All bookings are therefore made on our partners‘ websites.
We unfortunately have no access to any bookings made on external websites. In such cases, it’s best to get in touch with the operator you booked your tickets with.
Best regards,
Your CheckMyBus Support
Hi,
where can I find your contacts number? I was looking for a partnership as we are a bus company
Hi Costanza,
Thanks for getting in touch. We’ve sent an e-mail to info@buscenter.it.
For all partnership requests, please contact: partners@checkmybus.com
Best regards,
Your CheckMyBus Support
Hello!
Our client stay at Andorra, hotel „Kandahar“. He want go to Barcelona airport with your bus. Your bus stop somthing near to this hotel and what you suggest with wich bus is better for him? His flight depart in 1. february at 12:05 a clock.
I’m waiting your answer!
Thank you!
Dear Maris,
Thanks for your request. From „Hotel Kandahar“ in Andorra, your client will need to get to the Andorra La Vella Central Station (approx. 11 kms). From there, they can take a direct bus to the Barcelona El Prat Airport T1 or T2 with Andorra Direct Bus. The journey takes just under 4 hours. For more info, check the following link: //bit.ly/2k473Km
Best regards,
Your CheckMyBus Support
hello ,, i recently purchased several tickets with you online flixbus service. One i purchased in error and need to cancel and refund. no need to rebook this ticket. booking (blanked out for privacy reasons) for 52 euro. purchased jan 8 with credit card. please advise, thx mark van scoy
Dear Mark,
CheckMyBus is a comparison site for bus trips. To complete the actual booking you are automatically redirected to the respective bus company’s website, in this case FlixBus. This means that in order to cancel a ticket, you have to contact FlixBus directly.
Best regards,
Your CheckMyBus-Support
Hello.Im arriving to Riga aiport the 19th januar at 12 am,can you offer to me some bus which is going toTallinn on the same day and pick up me .Best regards.
Dear Andrei,
There’s several buses going from Riga to Tallinn on January, 19th. If you want to depart directly from Marupe Airport, however, you can only choose between buses from 14:05 to 18:20. There’s many buses going from Riga city center to Tallinn with buses leaving basically every half an hour. You can find all available trips by using our search eninge: simply type in your point of departure and destination as well as your preferred day of travel. Afterwards you can filter the search results. For instance you can tick the box that says „Marupe Airport“ on the left. This way, you’ll only get results for buses departing directly at the airport.
Best regards,
Your CheckMyBus-Support
hey,
i’m gonna drive from Salzburg to Raubling. location name is P&R Salzburg. can you please help me where is the exact location?
Hi Sam,
Thanks for your message.
Here are the coordinates for the P&R Salzburg Süd: 47.769745, 13.072781. Just enter them on your browser map of choice and you’ll get the exact location.
Best regards,
Your CheckMyBus Support
Where to buy a ticket to oslo send my adress
Dear Marius,
For all bus schedules from or to Oslo, please, check the following link: //www.checkmybus.com/oslo
Best regards,
Your CheckMyBus Support
Hmmm, checked Arcata to Oakland, only Greyhound. Check-marked „Train“ and still only Greyhound, no Amtrak (bus/train service). I’m starting to think this service is mostly for greyhound.
Dear Michael,
Thanks for your inquiry. At the moment there are no train connections available within the USA on CheckMyBus.
There are also many different routes which are covered by the major bus operators only.
In other cases, we offer up to ten different operators per route.
Hope we could be of assistance.
Best regards,
Your CheckMyBus Support