Booking a Ticket for the Bus
How can I purchase my bus ticket?
Are you looking for more information about purchasing your bus ticket? Do you want to get more information about special offers, discounted prices or coupons? Or would you like to know if children are allowed to travel alone, how expensive a children ticket will be and if there is a discount for seniors or people with a disability available?
With CheckMyBus you’ll learn about how to purchase a bus-ticket and what you need to know in case of a cancellation or a rebooking. We’ll tell you how you’re going to receive your ticket, either per e-mail or per message to your Smartphone.
Send us your comments and questions – We’re here to help!
How do I Book a Bus Ticket?
The bus industry is one of the fastest growing transport markets in the US. Thanks to inexpensive prices and many direct and express connections, numerous travelers opt for a bus trip. If you want to do the same, then you can use CheckMyBus to find the right bus route for you. Once you have found it, then all that is left to do is to book your ticket.
Online Booking:
Booking a ticket online is probably the easiest option. After you have chosen your trip with the help of the CheckMyBus search function, you can click on “View Deal” and you will instantly be redirected to the respective bus company’s website, where you can complete the booking process. Most bus companies will send you your ticket as an e-ticket via e-mail. You can then print it at home or simply use your smartphone screen to show it to the bus driver. Some companies also allow you to pick your printed ticket up in person. When you book a Greyhound bus ticket, for instance, you can collect it at the bus terminal, 7/11 stores or ACE Cash Express stores. In order to do so, you will need to present a valid photo ID and the 8 digit reservation code that you received via e-mail.
When it comes to payment methods, then credit and debit cards are the most common option since they are accepted by all of the bus companies.
Buying the Ticket at the Bus Stop:
Some companies allow you to purchase your ticket directly at the bus stop. On larger bus terminals, such as in New York City, you will find specific selling points of companies such as Greyhound or Jefferson Lines. While this allows for spontaneous journeys, an extra fee might apply and the ticket could be more expensive than an online fare. What you should also keep in mind is that the bus of your choice might already be fully booked. Also pay attention to the fact that not every bus company sells tickets at bus stops: The low-cost provider megabus, for instance, only offers online tickets.
Can I Buy a Bus Ticket for Someone Else?
Greyhound Bus Lines and Jefferson Lines allow customers to reserve and pay for a ticket that is collected by someone else. You have the possibility to buy a ticket online and to choose a bus terminal, where a friend or family member can pick it up. This is particularly handy for customers without a credit card or other means of online payment. The person picking up the ticket has to present a valid photo ID and a password as authorization. However, this service is usually charged an extra fee. In the case of Greyhound and Jefferson Lines an additional $18 have to be paid. There might also be further conditions attached to the pick-up service. Jefferson Lines customers, for example, only have 10 days to pick up their ticket. In addition, only the person who has purchased the ticket can claim a refund.
How can I Cancel or Change a Booking?
When it comes to cancelling a trip or changing a booking, it is important that you know which kind of ticket you have purchased. Greyhound Bus, Jefferson Lines and Trailways, for example, offer both refundable and non-refundable tickets. In general, the latter a bit less expensive. If you are not 100 per cent sure whether you will actually use your ticket or whether you will take the bus at a specific time, then it is recommended to pick the refundable option. Some bus companies, such as megabus, only offer non-refundable tickets. However, you can change your reservation but a small arrangement fee will be charged. The table below gives you more information on the specific cancellation policies of the bus providers Greyhound Bus, FlixBus, Jefferson Lines, megabus and Trailways.
| Bus Company | Ticket Exchange, Cancellation and Refund |
| FlixBus |
|
| Greyhound Bus |
|
| Jefferson Lines |
|
| megabus US |
|
| Trailways |
|
What Happens if I Lose My Bus Ticket?
If you lose your Greyhound ticket or a ticket for any other bus provider, then unfortunately you need to book a new one. If you have only lost the printed version, then you can check your e-mails for the original ticket in order to print it out again. Should you lose your ticket on the way to the bus stop, then you can ask the bus driver or at a service point whether an electronic version of your ticket is ok for you to board or whether they can print out your actual ticket for you. Should you book a bus trip and you did not receive an e-mail, you should check your spam folder before contacting the bus company.
How Can I Save More Money with Discounts?
In order to compete with each other, the various bus companies offer different forms of discount. It’s always worth checking them out in order to find out, which bus provider really offers the best overall deal. In the table below you can see, which bus company provides discount for which customer groups and how to save money with a few easy tricks.
| Bus Company | Coupons and Discounts |
| FlixBus |
|
| Greyhound Bus |
|
| Jefferson Lines |
|
| megabus US |
|
| Trailways |
|
I want to book two tickets in one direction from Vienna to Krakow, for the Eurores bus that starts from the Erdberg station at 10 am for 2 July 2018. Can I book tickets online, and buy and raise them in Vienna at the station or on the bus? Thanks in advance.
Dear Katarina,
Thank you for your message. Generally, when you book your tickets online, you must also make the payment as well. Typically, when you book online, the prices are cheaper than when you purchase the tickets at the bus station, and you’re more likely to guarantee your seat on the bus. If you have any further questions, please feel free to get in touch with us again.
Best regards,
Your CheckMyBus Support
We arrive at Prague airport on the 13th August 2018 at 1pm. We want to go direct to Hradec Kralove where I have an aunt. I understand that there could be a bus service direct from the airport ??. If so can you provide details: time (we probably wouldn’t be ready to depart till at least 3pm. ) , journey tome and cost.
Many thanks,
Milena King
Dear Milena,
Thank you for your message. There are direct bus connections from Prague to Hradec Králové via Infobus. Tickets cost between €4.76 and €5.64, and the price varies depending on what time and which day you book. However, with many bus companies, you can only book a month or two in advance, so you might have to wait before you can book for August. If you have any further questions, please feel free to get in touch with us again.
Best regards,
Your CheckMyBus Support
Good Morning,
Does the bus leaving from eindhoven at 11.25 pm pass at the airport? And in Amsterdam can you leave us near Overtoom 80, Oud-West, Amsterdam, 1054 HL, Netherlands.
Dear Joana,
Thank you for your message. Typically, intercity buses only stop at a few major stations in a city, and cannot drop passengers near specific addresses. Once you reach the bus station in Amsterdam, you can use local transportation to reach Overtoom 80, Oud-West, Amsterdam. The bus may stop by the airport, however, if you have booked your ticket for the city of Amsterdam, you must get off there. If you would like to depart at the airport, you can book your ticket from Eindhoven to the Amsterdam Airport, and then from Amsterdam Airport to the city of Amsterdam. If you have any further questions, please feel free to get in touch with us again.
Best regards,
Your CheckMyBus Support
I found the trip I need both departure and return and selected them both. Then I click view deal and instead of being able to view and book my trip I’m being shown a totally different trjp.
Dear Nicole,
Thank you for your message. We’re sorry to hear that you’re having issues with our site. Kindly let us know which route you tried to search and on which date, and we’ll look into what went wrong.
Best regards,
Your CheckMyBus Support
Hello. I try to book some bus tickets on 7 July for 3 person with megabus. But I can.t pay with the credit card. I don.t know what.s wrong. I don.t have a PayPal account. Is there any other way to book the tickets?
Dear Julia,
Thank you for your message. Please note that CheckMyBus is an intercity bus search engine and doesn’t sell tickets. Megabus accepts payment via Visa or MasterCard, and payments cannot be done with cash or check. We suggest directly contacting megabus to see what went wrong, and discuss how you can make the payment.
Best regards,
Your CheckMyBus Support
Hi, how much in advance are trips available to book?
Hi Jeff,
Thank you for your message. Different companies allow you to book at different times. For example, with megabus, you can book up to one or two months in advance. Other companies, such as Greyhound, allow you to book several months in advance. If you have any further questions, please feel free to get in touch with us again.
Best regards,
Your CheckMyBus Support
I am travelling from Bangalore to lile via cdg
During the strike day May 28 will the buses be running from cdg airport to lile
Merci
Dear Shajy,
Thank you for your message. Unfortunately, it’s difficult to say if buses from CDG Airport to Lille will be affected by the strike tomorrow. Please note that CheckMyBus is an intercity bus price comparison portal and has no control over how individual bus companies respond to the strike. To be completely sure if your bus will still be available on that date we suggest directly contacting the company you plan to travel with.
Best regards,
Your CheckMyBus Support
Hi, I’m flight lands at 1255am at Lublin airport and my bus departs at 140am. It’s a VERY tight turnaround to try and make the bus. Is there any possibility of holding the bus’ departure or picking me up from the airport directly?
Thank you
Dear Colm,
Thank you for your message. Different bus companies have different policies in regard to exchanging, for instance some companies offer the option to buy a flexible ticket which allows you to exchange the ticket in case your flight is delayed. Other companies require you to contact them at least 24 hours in advance to be able to exchange your ticket at no extra cost. We suggest directly contacting the bus company you booked with to see which options are available to you.
Best regards,
Your CheckMyBus Support
I am planning a one way trip on a grayhound bus from possibly Columbus Miss or if not available a litttle further away from Columbus Miss to Tyler Texas however my plans cannot be fulfilled or
Paid in advance for a least 2 more months
Therefore I am currently checking prices now and times of departure etc so would you please accodominate me in letting me
Know something in the near future so I can book in advance,sincerely miss Turner
Dear Judy,
Thank you for your message. Unfortunately, there are no direct bus connections from Columbus Mississippi to Tyler, Texas in our system at the moment. The next closest connection available is between Athens, Alabama and Longview, Texas. If you have any further questions, please feel free to get in touch with us again.
Best regards,
Your CheckMyBus Support
Hi there,
I’d like to know what happens if I buy tickets with Megabus USA for the same day and for the same route but with different departure times 5 pm and 7:30 pm and don’t use a ticket with the departure at 5pm. All tickets are on the same reservation.
The reason is I don’t the exact end of my event on this day so I want to have some flexibility.
Thank you in advance.
Dear John,
Thank you for your message. You can book both routes for the same day, but please be aware that you will not be able to receive a refund for the ticket that you choose not to use. If you have any further questions, please feel free to get in touch with us again.
Best regards,
Your CheckMyBus Support