Booking a Ticket for the Bus
How can I purchase my bus ticket?
Are you looking for more information about purchasing your bus ticket? Do you want to get more information about special offers, discounted prices or coupons? Or would you like to know if children are allowed to travel alone, how expensive a children ticket will be and if there is a discount for seniors or people with a disability available?
With CheckMyBus you’ll learn about how to purchase a bus-ticket and what you need to know in case of a cancellation or a rebooking. We’ll tell you how you’re going to receive your ticket, either per e-mail or per message to your Smartphone.
Send us your comments and questions – We’re here to help!
How do I Book a Bus Ticket?
The bus industry is one of the fastest growing transport markets in the US. Thanks to inexpensive prices and many direct and express connections, numerous travelers opt for a bus trip. If you want to do the same, then you can use CheckMyBus to find the right bus route for you. Once you have found it, then all that is left to do is to book your ticket.
Online Booking:
Booking a ticket online is probably the easiest option. After you have chosen your trip with the help of the CheckMyBus search function, you can click on “View Deal” and you will instantly be redirected to the respective bus company’s website, where you can complete the booking process. Most bus companies will send you your ticket as an e-ticket via e-mail. You can then print it at home or simply use your smartphone screen to show it to the bus driver. Some companies also allow you to pick your printed ticket up in person. When you book a Greyhound bus ticket, for instance, you can collect it at the bus terminal, 7/11 stores or ACE Cash Express stores. In order to do so, you will need to present a valid photo ID and the 8 digit reservation code that you received via e-mail.
When it comes to payment methods, then credit and debit cards are the most common option since they are accepted by all of the bus companies.
Buying the Ticket at the Bus Stop:
Some companies allow you to purchase your ticket directly at the bus stop. On larger bus terminals, such as in New York City, you will find specific selling points of companies such as Greyhound or Jefferson Lines. While this allows for spontaneous journeys, an extra fee might apply and the ticket could be more expensive than an online fare. What you should also keep in mind is that the bus of your choice might already be fully booked. Also pay attention to the fact that not every bus company sells tickets at bus stops: The low-cost provider megabus, for instance, only offers online tickets.
Can I Buy a Bus Ticket for Someone Else?
Greyhound Bus Lines and Jefferson Lines allow customers to reserve and pay for a ticket that is collected by someone else. You have the possibility to buy a ticket online and to choose a bus terminal, where a friend or family member can pick it up. This is particularly handy for customers without a credit card or other means of online payment. The person picking up the ticket has to present a valid photo ID and a password as authorization. However, this service is usually charged an extra fee. In the case of Greyhound and Jefferson Lines an additional $18 have to be paid. There might also be further conditions attached to the pick-up service. Jefferson Lines customers, for example, only have 10 days to pick up their ticket. In addition, only the person who has purchased the ticket can claim a refund.
How can I Cancel or Change a Booking?
When it comes to cancelling a trip or changing a booking, it is important that you know which kind of ticket you have purchased. Greyhound Bus, Jefferson Lines and Trailways, for example, offer both refundable and non-refundable tickets. In general, the latter a bit less expensive. If you are not 100 per cent sure whether you will actually use your ticket or whether you will take the bus at a specific time, then it is recommended to pick the refundable option. Some bus companies, such as megabus, only offer non-refundable tickets. However, you can change your reservation but a small arrangement fee will be charged. The table below gives you more information on the specific cancellation policies of the bus providers Greyhound Bus, FlixBus, Jefferson Lines, megabus and Trailways.
| Bus Company | Ticket Exchange, Cancellation and Refund |
| FlixBus |
|
| Greyhound Bus |
|
| Jefferson Lines |
|
| megabus US |
|
| Trailways |
|
What Happens if I Lose My Bus Ticket?
If you lose your Greyhound ticket or a ticket for any other bus provider, then unfortunately you need to book a new one. If you have only lost the printed version, then you can check your e-mails for the original ticket in order to print it out again. Should you lose your ticket on the way to the bus stop, then you can ask the bus driver or at a service point whether an electronic version of your ticket is ok for you to board or whether they can print out your actual ticket for you. Should you book a bus trip and you did not receive an e-mail, you should check your spam folder before contacting the bus company.
How Can I Save More Money with Discounts?
In order to compete with each other, the various bus companies offer different forms of discount. It’s always worth checking them out in order to find out, which bus provider really offers the best overall deal. In the table below you can see, which bus company provides discount for which customer groups and how to save money with a few easy tricks.
| Bus Company | Coupons and Discounts |
| FlixBus |
|
| Greyhound Bus |
|
| Jefferson Lines |
|
| megabus US |
|
| Trailways |
|
our hostess booked our ticket from the progresso terminal for 2 people. ticket #070041037102. we were charged 185.38 and your website says a total of 91.50.wondering why we were charged double.we depart Cancun airport Dec 15 at 17:00 going to Merida Hotel Fiesta Americana.She purchased this ticket for us Dec.04
Hello Dean,
Thank you for your message. Please note that CheckMyBus is an intercity bus search engine and doesn’t sell tickets. When you click on view deal for a route, you are then redirected to the bus provider’s webpage to complete the booking process and buy the ticket. The prices that we show on our website are single ticket prices, so it could be that the price was doubled to pay for the extra ticket. If you still have questions regarding the pricing, we suggest directly contacting the provider you booked your ticket with, and if you have any further questions, please feel free to get in touch again.
Best regards,
Your CheckMyBus Support
I likie to go 11. january 2018 to Salzburg from Bregenz, and go back 14. january. How I buy ticket? Is 22. eur price for Salzburg and zuruck? I now just ask, buy will next month. Thanks
Hello Goran,
Thank you for your message. Please note that CheckMyBus is an intercity bus search engine, and compares prices but does not sell the tickets. When you click “view deal,” on a route, you are then redirected to the company’s page to book the tickets. Once you’re on the company’s page, you can edit your booking to include return trips and additional tickets. The prices shown cover the one-way travel to Salzburg from Bregenz, and not the extra cost of a return trip, which would have to be calculated on the company’s home page. If you have any further questions, please feel free to get in touch again.
Best regards,
Your CheckMyBus Support
Hi there!
Thank you for your help. I am attempting to buy two one-way bus tickets from Mexico City Airport to San Miguel de Allende on Dec 29th. When I put that in, I get a nice list of options that look great! However when I click the link and am redirected to Primera Plus‘ website, there don’t seem to be any buses that take that route! Some go to San Juan del Rico which is about 50 mi away.
Not sure what to do here. I don’t speak much spanish. Being as it looks like from your site that this route does exist, could you possibly help me figure this out? I would be extremely grateful.
Thanks so much,
Alex
Hi Alex,
Thank you for your message. Unfortunately, there are currently no direct connections from Mexico City Airport to San Miguel de Allende on December 29. There is however a route from Mexico Norte (Mexico City) to San Miguel de Allende on that date. When redirected to the webpage, enter in this route to find the connections. If you have any further questions, please feel free to contact us again.
Best regards,
Your CheckMyBus Support
I am trying tobook 2 bus tickets from PuertoVallarta to Melaque Mexico on 1 January 2018. The Primera Plus website I am sent to doesn’t allow me to book tickets for January 2018
Hello Beryl,
Thank you for your message. Unfortunately, while we have implemented the time tables for Primera Plus, the company currently only allows booking until January. We apologize for the inconvenience. Please try booking again at a later date.
Best regards,
Your CheckMyBus Support
Hi,
I need to get transport from Castellon airport directly to Valencia. Or from Castellon airport to Castellon City center and then from City center to Valencia.
Can you help me with finding tickets and tell me if my flight e.g. Gets delayed (HOPEFULLY NOT) can I then catch a later bus without paying extra or atleast paying difference and not buying a new ticket.
Hope you can help.
Tkanka
Dear Daniel,
Our intercity bus search engine shows no results for connections from Castellon Airport, and the airport’s website shows that there’s only one company serving the airport with a shuttle bus connection to Valencia, with prices starting from 20 EUR for a one-way ticket. You can also use this provider to reach Castellon city for 12 EUR, where you can find lots of bus connections to Valencia on our search engine, with prices starting at 6.35 EUR. Policy on ticket value on missed departures depends on the chosen provider, so you would have to check the terms and conditions once you find the right connection and get redirected to the bus provider website to make the ticket purchase – in most cases, tickets are purchased for a particular date and time and seat, and cannot be used on any other departure, but in some cases you can make a purchase for the date and not an exact time, which could resolve any potential issues with flight delays.
Best regards,
Your CheckMyBus Support
Hello,
I have a question about my booking.
Yesterday I bought 3 tickets from Frankfurt to Prag but I haven‘t got any email confirmation.
As I can see, the payment went through but I don‘t have any booking confirmation.
Dear Martina,
Thank you for your message. Please note that CheckMyBus is an intercity search engine, and doesn’t sell or distribute tickets directly. When you click on “view deal” to book a bus route, you are redirected to the bus provider’s page to complete the booking process and purchase the ticket. We suggest directly contacting the bus provider you booked your ticket with to find out what happened.
Best regards,
Your CheckMyBus Support
I put in to search bus but it dose nothing
Hello Tracey,
We’re sorry to hear that you’re having trouble with the site. Which route would you like to search for?
Best regards,
Your CheckMyBus Support
I booked 2 tickets to Venice for October 16th. I do not have a copy of the confirmation. I have not received an email showing confirmation. Can you help me with this. Tickets were booked for the names Robert Schulenburg and Anne Miles. Thank you
Dear Anne,
Thank you for your message. Please note that CheckMyBus is an intercity bus search engine, and we do not actually sell or distribute tickets. When you click “view deal” on a route in our search engine, you are then redirected to the bus provider to complete the payment. To receive the confirmation, we suggest directly contacting the bus provider you booked the ticket with. If you have any further questions, please feel free to get in touch again.
Best regards,
Your CheckMyBus Support
TWO QUESTIONS:
I SEE AN 11 AM FLIX BUS FROM KRAKOW TO BUDAPEST, BUT SINCE WE WILL NOT BE TRAVELING UNTIL JUNE, 2018, HOW CAN I FIND OUT IF THIS BUS WILL BE RUNNING ON THE DATE IN JUNE 2018 I WILL NEED TO BOOK 4 SENIOR TICKETS? SPECIFICALLY, WE WISH TO TRAVEL ON WEDNESDAY, JUNE 6, 2018
HOW FAR IN ADVANCE CAN I BOOK THE FLIX BUS TICKET FROM KRAKOW TO BUDAPEST?
Dear Selma,
Thank you for your message. It is not possible to book so far in advance with Flixbus, so it’s currently not possible to see which routes will be running in June, 2018.
You can book as far as six to seven months in advance via Flixbus, however, and at this time, you will be able to see which routes are available from Krakow to Budapest. If you have any further questions, please feel free to get in touch again.
Best regards,
Your CheckMyBus Support
Hello.
I have found the perfect night bus from Granada to Madrid (18+ Euros), but every time I try to pay, it leads me through to the question ‚which country is your bank from?‘, and there is no ‚England‘ option!)
Also, there is no option to put two passengers on the initial page.
Please help asap (I need to book before we leave ideally)
Hi Julian,
Please note that CheckMyBus is an intercity bus search engine, and that we don’t sell tickets directly – when you click on the View Deal button on our site, you are redirected to the site of the bus provider, where you can purchase the tickets. As there are three bus providers operating on this particular line, you’ll have to address the support of the selected bus provider for any ticket billing issues.
Best regards,
Your CheckMyBus Support