Booking a Ticket for the Bus
How can I purchase my bus ticket?
Are you looking for more information about purchasing your bus ticket? Do you want to get more information about special offers, discounted prices or coupons? Or would you like to know if children are allowed to travel alone, how expensive a children ticket will be and if there is a discount for seniors or people with a disability available?
With CheckMyBus you’ll learn about how to purchase a bus-ticket and what you need to know in case of a cancellation or a rebooking. We’ll tell you how you’re going to receive your ticket, either per e-mail or per message to your Smartphone.
Send us your comments and questions – We’re here to help!
How do I Book a Bus Ticket?
The bus industry is one of the fastest growing transport markets in the US. Thanks to inexpensive prices and many direct and express connections, numerous travelers opt for a bus trip. If you want to do the same, then you can use CheckMyBus to find the right bus route for you. Once you have found it, then all that is left to do is to book your ticket.
Online Booking:
Booking a ticket online is probably the easiest option. After you have chosen your trip with the help of the CheckMyBus search function, you can click on “View Deal” and you will instantly be redirected to the respective bus company’s website, where you can complete the booking process. Most bus companies will send you your ticket as an e-ticket via e-mail. You can then print it at home or simply use your smartphone screen to show it to the bus driver. Some companies also allow you to pick your printed ticket up in person. When you book a Greyhound bus ticket, for instance, you can collect it at the bus terminal, 7/11 stores or ACE Cash Express stores. In order to do so, you will need to present a valid photo ID and the 8 digit reservation code that you received via e-mail.
When it comes to payment methods, then credit and debit cards are the most common option since they are accepted by all of the bus companies.
Buying the Ticket at the Bus Stop:
Some companies allow you to purchase your ticket directly at the bus stop. On larger bus terminals, such as in New York City, you will find specific selling points of companies such as Greyhound or Jefferson Lines. While this allows for spontaneous journeys, an extra fee might apply and the ticket could be more expensive than an online fare. What you should also keep in mind is that the bus of your choice might already be fully booked. Also pay attention to the fact that not every bus company sells tickets at bus stops: The low-cost provider megabus, for instance, only offers online tickets.
Can I Buy a Bus Ticket for Someone Else?
Greyhound Bus Lines and Jefferson Lines allow customers to reserve and pay for a ticket that is collected by someone else. You have the possibility to buy a ticket online and to choose a bus terminal, where a friend or family member can pick it up. This is particularly handy for customers without a credit card or other means of online payment. The person picking up the ticket has to present a valid photo ID and a password as authorization. However, this service is usually charged an extra fee. In the case of Greyhound and Jefferson Lines an additional $18 have to be paid. There might also be further conditions attached to the pick-up service. Jefferson Lines customers, for example, only have 10 days to pick up their ticket. In addition, only the person who has purchased the ticket can claim a refund.
How can I Cancel or Change a Booking?
When it comes to cancelling a trip or changing a booking, it is important that you know which kind of ticket you have purchased. Greyhound Bus, Jefferson Lines and Trailways, for example, offer both refundable and non-refundable tickets. In general, the latter a bit less expensive. If you are not 100 per cent sure whether you will actually use your ticket or whether you will take the bus at a specific time, then it is recommended to pick the refundable option. Some bus companies, such as megabus, only offer non-refundable tickets. However, you can change your reservation but a small arrangement fee will be charged. The table below gives you more information on the specific cancellation policies of the bus providers Greyhound Bus, FlixBus, Jefferson Lines, megabus and Trailways.
| Bus Company | Ticket Exchange, Cancellation and Refund |
| FlixBus |
|
| Greyhound Bus |
|
| Jefferson Lines |
|
| megabus US |
|
| Trailways |
|
What Happens if I Lose My Bus Ticket?
If you lose your Greyhound ticket or a ticket for any other bus provider, then unfortunately you need to book a new one. If you have only lost the printed version, then you can check your e-mails for the original ticket in order to print it out again. Should you lose your ticket on the way to the bus stop, then you can ask the bus driver or at a service point whether an electronic version of your ticket is ok for you to board or whether they can print out your actual ticket for you. Should you book a bus trip and you did not receive an e-mail, you should check your spam folder before contacting the bus company.
How Can I Save More Money with Discounts?
In order to compete with each other, the various bus companies offer different forms of discount. It’s always worth checking them out in order to find out, which bus provider really offers the best overall deal. In the table below you can see, which bus company provides discount for which customer groups and how to save money with a few easy tricks.
| Bus Company | Coupons and Discounts |
| FlixBus |
|
| Greyhound Bus |
|
| Jefferson Lines |
|
| megabus US |
|
| Trailways |
|
Hello,
we are a group of 39 language students from Voyage (in the age of 13 to 15) and 3 adult teamers. We would like to go from Weymouth to Bournemouth on sunday the 3rd of september at about 10am and return the same day at about 4 or 4.30 pm.
Could you make us a special group offer, because we are running of low budget.
For any further questions, you can call us: 07807253975 or write us an email.
Thanks very much in advance.
Kind regards
Ingrid Absmeier
Hi Ingrid,
CheckMyBus is an intercity bus search engine – you can use our website to find all available connections from Weymouth to Bournemouth on the desired date. Once you find the best time for your departure, or the cheapest connection, after you click on the View Deal button you’ll be redirected to the website of the selected bus provider, where you can purchase the tickets. If you are looking for special conditions for groups, you’ll have to contact the selected bus provider directly for additional information – based on the results from our search engine for the desired route and date, this would be National Express.
Best regards,
Your CheckMyBus Support
I am in wichita fall.texas need to booking ticket to go to el paso texas leaving Sept 15 or give me a date I can leave
Hi Maria Imelda,
Please note that CheckMyBus is an intercity bus search engine, and that we don’t sell tickets directly; you can use our website to find all available bus connections from Wichita Falls to El Paso on September 15th – once you choose the time that is best for your travel, you’ll be redirected to the website of the selected bus provider, where you can purchase the ticket.
Best regards,
Your CheckMyBus Support
Hi there, I’d like to book the coach from Heathrow Terminal 2 to Brighton Bus Station at 10:05am priced at GBP 22.
However, I’d like to purchase 3 tickets for my mum, my sis and for myself.
How do I indicate it such that I want to purchase 3 tickets at GBP 66 + GBP 3 (online booking)?
Another question, what is the exact location of terminal 2 where can I board this bus?
Thank you in advance for your help.
Hi NKC,
Thank you for your question. Please note that CheckMyBus is an intercity bus search engine, and we do not sell any tickets directly. You can use our website to search for available connections on your desired route, and once you find the one that fits your schedule, by clicking on the „View Deal“ button you get redirected to the website of the bus provider, where you can purchase the tickets.
As for the location of the bus stop on Heathrow’s Terminal 2, we’re sure that you’d have no trouble in finding it once you land from your flight, by following the bus stop signs in the Terminal building.
Best regards,
Your CheckMyBus Support
Hello I did not recieve my Ticket that i can print out on Internet as I usually do.
Booked Aug 16th Malaga Airport to Granada bus station Leaving Malaga 19.30 arriving 21.30. SEAT. no 17
..Have paid through PAY PAL EURO:15..
Please, where is my ticket TERENCE DOLLMAN SWEDEN…Regular customer. Thank You
Dear Terence,
Please note that CheckMyBus is an intercity bus search engine – we do not sell any tickets directly, and while browsing for connections you have been redirected to the website of the bus provider company, where you have made purchase. Therefore we recommend you to contact the bus provider directly for further support on this issue – based on the route you mentioned, this provider would be ALSA.
Best regards,
Your CheckMyBus Support
Hi
I’m interested in booking a bus ticket from Varna, Bulgaria to Kazanlak, Bulgaria, for the 1st September 2017. The 2 options I could find on your website are: Arda Tur 10:00 AM or 1:45 AM departure from Varna and 3:15PM or 6:40 PM arrival in Stara Zagora. My question are: does the bus stop in Kazanlak before reaching Stara Zagora and how much in advance I should book? Thank you!
Dear Anca,
Unfortunately the bus from Ada Tur doesn’t have a bus station in Kazanlak. If you want to book the ticket just click „view deal“ and you’ll be guided to finish the booking in no time.
If you need any other support, please let us know. CheckMyBus wish you a great bus trip.
Best regards,
Your CheckMyBus Support
Hello, I would like to travel from Saarbrucken to Frankfurt Hahn airport.Can I buy ticket in the bus or on the station , or I must buy on the internet?
Thank for answer
Dear Zuhra,
It depends on the policies of different bus companies. Although it might be possible to buy bus ticket on site, we highly recommend you to book the ticket online, as the online price is often lower than a ticket office and you can ensure a seat reservation much ahead of your travel date.
Just type in the destination and the date you’d like to travel in our search engine and give it a go, you’ll find a cheap ticket that suits you best in no time.
In case you need any further support, feel free to contact us again.
Best regards,
Your CheckMyBus Support
I booked a coach from faro to Lisbon and I can’t find the confirmation email and I don’t know the ticket or reference number
Dear Deana,
Please note that CheckMyBus is a bus ticket search engine. We do not directly sell any ticket. In your case, you’ll need to contact the company that you’ve purchased the ticket with to request for confirmation or further assistance.
If you have any other questions, please feel free to contact us again. We hope you’ll find a good solution soon.
Best regards,
Your CheckMyBus Support
I booked 2 bus tickets from Rijeka to Venice on August 5th, 2017 with Crnja Tours. Your site re-directed me to a booking page and the first booking stated there was a system error and to try again later. I did so, and I have now received two different booking e-mails, meaning I will be charged twice. I did not mean to book the trip twice. Is there a way to cancel one of the bookings and get a refund?
Dear Amber,
Please, note that CheckMyBus is a search engine which offers a price comparison service and we therefore have no access to any specific bookings.
Your ticket for Crnja Tours was booked via our partner Distribusion. You can cancel your ticket within 48 hours before the journey. Please reply to your booking Email and also mention the technical problems.
Best regards,
Your CheckMyBus Support
Hi,
I was trying to book a ticket from graz to zadar on 15/07/2017 and on select ticket tab i got two options
1)Standard rate
(Valid for all groups until departure as long as there are free places!)
2)Low cost rate
(Limited quota – not applicable for children and on the day of travel!)
I am bit confused that what this actually mean.
Could you please tell me the diference between two options.
And which one is better.
Thanks & Regards
Alok
Dear Alok,
The low cost option is like an early bird ticket, the amount is quite limited compared to the standard one. And you can’t buy it on the same day you want to travel.
Other than that, children can only select the standard ticket fare instead of the low cost one.
But, please note that a standard child ticket option is cheaper than a standard adult one.
Please feel free to write us if you have further questions. We wish you a great journey!
Best regards,
Your CheckMyBus-Support
Hi, I did book a bus ride for 2 people on the 5.6.17, I need to cancel please. The bus trip was booked for the 4.8.17 on Order number (blanked out for privacy reasons). The ticket cost was 63.20 Euros. The bus was leaving from Terminal 30502728-1 traveling from Huelva to Faro leaving at 1.15pm.
We paid by Credit Card.
Can you please advise the procedure to get a refund.
Thank you.
Robyn & Mark Kirkham
Dear Robyn,
Please note that CheckMyBus is a search engine with which you can compare the offers of numerous different providers. As such, we do not have access to any booking details and cannot effect cancellations. We’d recommend getting directly in touch with the coach company with which you booked your tickets.
Best regards,
Your CheckMyBus-Support