Booking a Ticket for the Bus
How can I purchase my bus ticket?
Are you looking for more information about purchasing your bus ticket? Do you want to get more information about special offers, discounted prices or coupons? Or would you like to know if children are allowed to travel alone, how expensive a children ticket will be and if there is a discount for seniors or people with a disability available?
With CheckMyBus you’ll learn about how to purchase a bus-ticket and what you need to know in case of a cancellation or a rebooking. We’ll tell you how you’re going to receive your ticket, either per e-mail or per message to your Smartphone.
Send us your comments and questions – We’re here to help!
How do I Book a Bus Ticket?
The bus industry is one of the fastest growing transport markets in the US. Thanks to inexpensive prices and many direct and express connections, numerous travelers opt for a bus trip. If you want to do the same, then you can use CheckMyBus to find the right bus route for you. Once you have found it, then all that is left to do is to book your ticket.
Online Booking:
Booking a ticket online is probably the easiest option. After you have chosen your trip with the help of the CheckMyBus search function, you can click on “View Deal” and you will instantly be redirected to the respective bus company’s website, where you can complete the booking process. Most bus companies will send you your ticket as an e-ticket via e-mail. You can then print it at home or simply use your smartphone screen to show it to the bus driver. Some companies also allow you to pick your printed ticket up in person. When you book a Greyhound bus ticket, for instance, you can collect it at the bus terminal, 7/11 stores or ACE Cash Express stores. In order to do so, you will need to present a valid photo ID and the 8 digit reservation code that you received via e-mail.
When it comes to payment methods, then credit and debit cards are the most common option since they are accepted by all of the bus companies.
Buying the Ticket at the Bus Stop:
Some companies allow you to purchase your ticket directly at the bus stop. On larger bus terminals, such as in New York City, you will find specific selling points of companies such as Greyhound or Jefferson Lines. While this allows for spontaneous journeys, an extra fee might apply and the ticket could be more expensive than an online fare. What you should also keep in mind is that the bus of your choice might already be fully booked. Also pay attention to the fact that not every bus company sells tickets at bus stops: The low-cost provider megabus, for instance, only offers online tickets.
Can I Buy a Bus Ticket for Someone Else?
Greyhound Bus Lines and Jefferson Lines allow customers to reserve and pay for a ticket that is collected by someone else. You have the possibility to buy a ticket online and to choose a bus terminal, where a friend or family member can pick it up. This is particularly handy for customers without a credit card or other means of online payment. The person picking up the ticket has to present a valid photo ID and a password as authorization. However, this service is usually charged an extra fee. In the case of Greyhound and Jefferson Lines an additional $18 have to be paid. There might also be further conditions attached to the pick-up service. Jefferson Lines customers, for example, only have 10 days to pick up their ticket. In addition, only the person who has purchased the ticket can claim a refund.
How can I Cancel or Change a Booking?
When it comes to cancelling a trip or changing a booking, it is important that you know which kind of ticket you have purchased. Greyhound Bus, Jefferson Lines and Trailways, for example, offer both refundable and non-refundable tickets. In general, the latter a bit less expensive. If you are not 100 per cent sure whether you will actually use your ticket or whether you will take the bus at a specific time, then it is recommended to pick the refundable option. Some bus companies, such as megabus, only offer non-refundable tickets. However, you can change your reservation but a small arrangement fee will be charged. The table below gives you more information on the specific cancellation policies of the bus providers Greyhound Bus, FlixBus, Jefferson Lines, megabus and Trailways.
| Bus Company | Ticket Exchange, Cancellation and Refund |
| FlixBus |
|
| Greyhound Bus |
|
| Jefferson Lines |
|
| megabus US |
|
| Trailways |
|
What Happens if I Lose My Bus Ticket?
If you lose your Greyhound ticket or a ticket for any other bus provider, then unfortunately you need to book a new one. If you have only lost the printed version, then you can check your e-mails for the original ticket in order to print it out again. Should you lose your ticket on the way to the bus stop, then you can ask the bus driver or at a service point whether an electronic version of your ticket is ok for you to board or whether they can print out your actual ticket for you. Should you book a bus trip and you did not receive an e-mail, you should check your spam folder before contacting the bus company.
How Can I Save More Money with Discounts?
In order to compete with each other, the various bus companies offer different forms of discount. It’s always worth checking them out in order to find out, which bus provider really offers the best overall deal. In the table below you can see, which bus company provides discount for which customer groups and how to save money with a few easy tricks.
| Bus Company | Coupons and Discounts |
| FlixBus |
|
| Greyhound Bus |
|
| Jefferson Lines |
|
| megabus US |
|
| Trailways |
|
Dear flexibus in charge,
My name sukanya pandeti,
To day i booked three tickets , one from lyon to amsterdam, amsterdam to brussel and brussel to lyon on 8th 20:30 bus . But i recevied only two tickets lyon to amsterdam on 5th, amsterdam to brussel on 7th .
The third one brussel to lyon 20:30 on 8th i given all payment details, but i didn’t recevied any ticket. please can you check my name any ticket booked or not
Thank you
looking forward to hearing you
Dear sukanya,
Please note that CheckMyBus is a search engine with which you can compare the offers of numerous different providers. As such, we do not have access to any booking details. We’d recommend getting in touch with FlixBus directly to clarify the issue. Here are the contact details: +49 (0)30 300 137 300 or info(at)flixbus.de
Best regards,
Your CheckMyBus-Support
Dear Team
My wife and me are going to be in vacation in Portoroz in August 2017. We mean to visit Venice on August 26 th or 27th.
Pleas let me know which kind of transportation do you propose for us (Direct bus or direct train to the center of Venice) and how much it costs . I am a senior.
Best Regards
Dr. Max Abisror
(blanked out for privacy reasons)
Dear Max,
The bus companies GoOpti and FlixBus offer trips from Portoroz to Venice on your preferred dates of travel. Ticket prices are currently starting from 12,90 Euros. You can find all available trips by using our search engine: simply insert all your travel details and you’ll get a list of available rides. Once you’ve found a good connection, all that’s left to do is to click on „View Deal“. You are then redirected to the respective bus company’s website to complete the booking.
Best regards,
Your CheckMyBus-Support
I have just booked a bus ticket from Benidorm to Valencia travelling this sunday 25th June but have not received a e-mail to be able to print my ticket !!
my order ref. is (blanked out for privacy reasons)
ticket no. (blanked out for privacy reasons)
I would most obliged if you could send me a e-mail with my ticket details so I can print it out for sundays travel. tony hunt
Dear Tony,
Please note that CheckMyBus is a search engine with which you can compare the offers of numerous providers. Since the booking itself is not completed on our page but on the website of the respective provider, we do not have any access to booking details. We highly recommend getting in touch with the bus company, with which you booked your ticket. Since there’s several different providers operating the route from Benidorm to Valencia, we can unfortunately not trace which one you chose to travel with.
Best regards,
Your CheckMyBus-Support
I need to book me a ticket from odessa tx to jacksonville Fl but i have my 9 yr old daughter whos coming with me. Is she free or how do i add her to my list of passengers?
Dear Dayana,
Thanks for your inquiry.
There are discounts for children traveling with an adult. These discounts may vary depending on the operator you’re traveling with.
We recommend taking a look at the different options available in our a blog „Bus Travel with Children“ /news/bus-travel-with-children-050/
Best regards,
Your CheckMyBus Support
I was buy a tiket and i want to change the date. It was a mistake . How i can do this?
Dear Simona,
Thanks for your inquiry.
Please, note that CheckMyBus is a search engine for bus trips only. That means we have no access to bookings made on our partners‘ websites.
We recommend getting in touch with the company you booked your tickets with (the name of the company should be on the ticket).
Best regards,
Your CheckMyBus-Support
Dear CheckMyBus team
I need a transfer for my group of 17 people from Frankfurt to Heidelberg residence address.
The date of arrival to Frankfurt airport is July 2 and the departure date is 15 of July.
Could you please help me to organise it.
Regards
Lusine
Dear Lusine,
Thanks for getting in touch.
At present, FlixBus offers a private transfer service for groups. We wrote a blog with information (unfortunately only in German): /news/bus-mieten-096/
You will be redirected to Flixbus‘ shuttle service by clicking on the „Unverbindlich anfragen“ button in the blog.
Once on FlixBus, you will be able to enter your trip details, including the number of passengers, and will receive a quote. Please, note that the service is only available in German, French, and Italian.
We hope we could be of assistance.
Your CheckMyBus Support
Hello sir,
I just want to ask you, how to see confirm ticket. Thank you
Dear Ghulam Abbas,
Please, note that CheckmyBus provides a price comparison service for bus trips. All bookings are made on our partners‘ websites. We therefore recommend getting in touch with the operator you booked your tickets from.
Best regards,
Your CheckMyBus Support
I need to change my ticket from fort walton florida to valparaiso fl,,how can i get this done,,i am leaving this coming wednesday
Dear Cheryl,
CheckMyBus is a search engine which allows you to compare different bus operators. Therefore, we do not have access to bookings.
We recommend getting in touch with the operator you booked your ticket with. The name of the operator should be in the e-mail confirmation, if you received one. They will help you to change your point of departure.
Should you have any further queries, don’t hesitate to contact us again.
Best regards,
Your CheckMyBus Support
Please can you help me contact clickbus customer support!? I have tried their customer support line several times without success in order to discuss my booking where the tickets have been paid for by paypal but no tickets issued as the order number shows that payment is „pending“
Many thanks
Dear Edward,
Can you let us know where you booked your tickets? There are different Clickbus customer support departments in the Americas and Turkey.
However, due to data protection laws, we will only be able to give you their contact numbers and/or e-mail addresses.
Best regards,
Your CheckMyBus Support
I need to know which bus allows children ages 6 and 8
From Riverside California to Las Vegas Nevada
Dear Jessica,
Greyhound offers five daily connections between Riverside, CA and Las Vegas, NV. You can find all of them including further information on departure times, station locations and the prices when using our search function: Simply type in your point of departure and destination as well as your preferred date of travel. Afterwards you simply have to pick your connection, click on „View Deal“ and book online.
Best regards,
Your CheckMyBus-Support
Dear Jessica,
travelling with kids of that age should not be a problem with any of the bus providers. If you want the kids to travel alone then it’s a bit more difficult as there might be specific state laws and the bus providers have different rules. Greyhound, the bus company which operates the route you asked for, only allows kids aged 12 or older to travel on their own.
Best regards,
Your CheckMyBus-Support