Booking a Ticket for the Bus
How can I purchase my bus ticket?
Are you looking for more information about purchasing your bus ticket? Do you want to get more information about special offers, discounted prices or coupons? Or would you like to know if children are allowed to travel alone, how expensive a children ticket will be and if there is a discount for seniors or people with a disability available?
With CheckMyBus you’ll learn about how to purchase a bus-ticket and what you need to know in case of a cancellation or a rebooking. We’ll tell you how you’re going to receive your ticket, either per e-mail or per message to your Smartphone.
Send us your comments and questions – We’re here to help!
How do I Book a Bus Ticket?
The bus industry is one of the fastest growing transport markets in the US. Thanks to inexpensive prices and many direct and express connections, numerous travelers opt for a bus trip. If you want to do the same, then you can use CheckMyBus to find the right bus route for you. Once you have found it, then all that is left to do is to book your ticket.
Online Booking:
Booking a ticket online is probably the easiest option. After you have chosen your trip with the help of the CheckMyBus search function, you can click on “View Deal” and you will instantly be redirected to the respective bus company’s website, where you can complete the booking process. Most bus companies will send you your ticket as an e-ticket via e-mail. You can then print it at home or simply use your smartphone screen to show it to the bus driver. Some companies also allow you to pick your printed ticket up in person. When you book a Greyhound bus ticket, for instance, you can collect it at the bus terminal, 7/11 stores or ACE Cash Express stores. In order to do so, you will need to present a valid photo ID and the 8 digit reservation code that you received via e-mail.
When it comes to payment methods, then credit and debit cards are the most common option since they are accepted by all of the bus companies.
Buying the Ticket at the Bus Stop:
Some companies allow you to purchase your ticket directly at the bus stop. On larger bus terminals, such as in New York City, you will find specific selling points of companies such as Greyhound or Jefferson Lines. While this allows for spontaneous journeys, an extra fee might apply and the ticket could be more expensive than an online fare. What you should also keep in mind is that the bus of your choice might already be fully booked. Also pay attention to the fact that not every bus company sells tickets at bus stops: The low-cost provider megabus, for instance, only offers online tickets.
Can I Buy a Bus Ticket for Someone Else?
Greyhound Bus Lines and Jefferson Lines allow customers to reserve and pay for a ticket that is collected by someone else. You have the possibility to buy a ticket online and to choose a bus terminal, where a friend or family member can pick it up. This is particularly handy for customers without a credit card or other means of online payment. The person picking up the ticket has to present a valid photo ID and a password as authorization. However, this service is usually charged an extra fee. In the case of Greyhound and Jefferson Lines an additional $18 have to be paid. There might also be further conditions attached to the pick-up service. Jefferson Lines customers, for example, only have 10 days to pick up their ticket. In addition, only the person who has purchased the ticket can claim a refund.
How can I Cancel or Change a Booking?
When it comes to cancelling a trip or changing a booking, it is important that you know which kind of ticket you have purchased. Greyhound Bus, Jefferson Lines and Trailways, for example, offer both refundable and non-refundable tickets. In general, the latter a bit less expensive. If you are not 100 per cent sure whether you will actually use your ticket or whether you will take the bus at a specific time, then it is recommended to pick the refundable option. Some bus companies, such as megabus, only offer non-refundable tickets. However, you can change your reservation but a small arrangement fee will be charged. The table below gives you more information on the specific cancellation policies of the bus providers Greyhound Bus, FlixBus, Jefferson Lines, megabus and Trailways.
| Bus Company | Ticket Exchange, Cancellation and Refund |
| FlixBus |
|
| Greyhound Bus |
|
| Jefferson Lines |
|
| megabus US |
|
| Trailways |
|
What Happens if I Lose My Bus Ticket?
If you lose your Greyhound ticket or a ticket for any other bus provider, then unfortunately you need to book a new one. If you have only lost the printed version, then you can check your e-mails for the original ticket in order to print it out again. Should you lose your ticket on the way to the bus stop, then you can ask the bus driver or at a service point whether an electronic version of your ticket is ok for you to board or whether they can print out your actual ticket for you. Should you book a bus trip and you did not receive an e-mail, you should check your spam folder before contacting the bus company.
How Can I Save More Money with Discounts?
In order to compete with each other, the various bus companies offer different forms of discount. It’s always worth checking them out in order to find out, which bus provider really offers the best overall deal. In the table below you can see, which bus company provides discount for which customer groups and how to save money with a few easy tricks.
| Bus Company | Coupons and Discounts |
| FlixBus |
|
| Greyhound Bus |
|
| Jefferson Lines |
|
| megabus US |
|
| Trailways |
|
I want 2 round trip bus tickets from baltimore to new york on 12/31/16 to return on 1/1/2017. I do not see the prompts to allow me to do this.
Dear Stephanie,
Thanks for your inquiry.
You can select the number of tickets on our partners‘ page after you’ve selected your scheduled trip.
Let us know if you have any questions.
Best regards,
Your CheckMyBus Support
Yes I would simply like to check my confirmation number for my ticket.. a friend bought it for me and I needed to know how many days do I have to use the ticket..it is a one way ticket
I would simply like to check my confirmation number . My friend bought me the ticket and I would like to see how long I have until it’s not good any more.
Dear Amber,
Please, note that CheckMyBus is a search engine which offers a price comparison service and we therefore have no access to any specific bookings.
If you let us know the name of the company your friend booked the tickets with, we will try and find the contact details of your bus operator for you.
Best regards,
Your CheckMyBus Support
Dear Amber,
Please, note that CheckMyBus is a search engine which offers a price comparison service and we therefore have no access to any specific bookings.
If you let us know the name of the company your friend booked the tickets with, we will try and find the contact details of your bus operator for you.
Best regards,
Your CheckMyBus Support
I went through the whole process of buying 2 tickets on movelia (hife) from Barcelona to Teruel for the 14th of September. The cost of the ticket was subtracted from my credit card, but I received no tickets. I tried to call them on the helpline number, but there is a recorded voice in Spanish. I sent an e-mail through their website, but it seems to have bounced.
I have no idea what I should do! Please help!
Dear Madhumati Dutta,
as a comparison site for buses from different providers, CheckMyBus has no insight into booking details but there’s several ways to get in contact with Movelia. The company’s customer service e-mail-address is info(at)movelia.es but there’s also a contact form available on their website, which you can find here: movelia.es/en/contacto/index.html. You could also try using their social media channels in order to get in contact with Movelia.
Best regards
Your CheckMyBus Support
Good afternoon,
I have booked a flight on orange ways Code: 43603751 on the 8/28/2016 at 2:30:24 PM.
I made a mistake, the booking should be for the 4th of septembre at 11 instead of the 1st of septembre at 11.
how can i change my ticket for the 4th?
Thanks
Dear Nour Sobh,
Please, note that we offer a price comparison service and have therefore no access to any specific bookings.
However, we are always happy to provide assistance to our users. You can get in touch with the Orange Ways customer service:
Phone:+3670-400-4874
E-mail: info@orw.hu
Best regards,
Your CheckMyBus Support
Dear madam/sir,
I booked a bus yesterday from Bern, Switzerland to Valencia, Spain for the night of August 29th for 99 euros departing at 20:45 and arriving at 12:35AM on August 30th. When I typed in my credit card details, it said that „your credit card has exceeded the limit.“ And it asked me to pay again. I did not pay again, as the website took the 99 euros out of my account, but a confirmation was not sent to my email to confirm the booking. Can I please have this money refunded or have my booking confirmed for the bus?
Dear Gabrielle,
Please, note that CheckMyBus is a search engine which offers a price comparison service and we therefore have no access to any specific bookings.
We are always happy to help customers who have used our service, however. In your case, you will have to contact Distribution in order to cancel or amend your booking. You can reach the company under info@distribusion.com or +49-30-3465507-50.
Best regards,
Your CheckMyBus Support
Hello,
I want to change the time of my jouney. I have a berlin linean bus ticket for 29-8-16 but with a booking number on your ticket i am not able to cancel and rebook on their site. It shows no booking!
Dear Shruti Rastogi,
Please, note that we offer a price comparison service and have therefore no access to any specific bookings.
If you booked your tickets with Berlin Linien Bus, you can reach their customer service by e-mail or telephone:
Email: info@berlinlinienbus.de
Telephone number: +49 30 338 448 0
Best regards,
Your CheckMyBus Support
I ride the Megabus from DC to Durham often. There are always between 2 and 4 people in my party. I always use reserved seating. Every time but one some person or people have been in my seat. A polite request that we or I be allowed to use our reserved seat is has only once been met with polite compliance. All other times there has been some sort of controversy. This is not just me but I have seen this with others on each trip. Quite frankly it is very tiresome. How are you or are you planning to address these situations?
Dear Terrance,
Thank you for your inquiry.
Please, note that CheckMyBus is a bus tickets comparison engine and we are, as such, not authorized to provide specialized customer service for specific orders or trips.
However, we are always happy to help with some of the general policies some of our partners have in place. Megabus recommends being at the bus stop or station at least 15 minutes prior to departure in order to guarantee your seat reservation.
To get a more detailed reply to your case, you can reach Megabus‘ customer service by phone: 877-462-6342 or on twitter: @megabushelp
We hope we could be of assistance.
Best regards,
Your CheckMyBus Support
Hey, I am from India and I need a bus to Heidelberg. I will reach Frankfurt airport on 4th August at 9:15 AM. Do I need to book the bus in advance? Or I can get the bus ticket at airport?
Dear Chanchal,
We strongly recommend booking the ticket in advance. You’ll not only benefit from better rates but you’ll also have a guaranteed seat.
Bus connections from Frankfurt to Heidelberg and return can be found here: //www.checkmybus.com/frankfurt-am-main/heidelberg
Best regards,
Your CheckMyBus Support
Are bus tickets easy to return on the Rome to Siena, Baltar or SENA bus companies if we need to exchange tickets due to delay on our flight, ans have to take a later bus? Also, what is the general policy from transporting a guitar on the bus? We do not want it to go under the bus. Do we need to pay for an extra seat?
Thanks,
Susan
Dear Susan,
on Baltour’s Rome-Siena-route you can change your reservation up to one hour prior to departure for an additional fee of 5 Euros. However, this is only possible in the case of standard fares and not for promos or discounted tickets. You are allowed to take additional luggage but only if there’s enough space left and usually only in the luggage compartment. We would recommend you contact Baltour/SENA directly in order to check whether it is possible to purchase a standard ticket for your guitar.
Best regards,
Your CheckMyBus Support
Hi,
Can buy a bus tickets and make payment by bank transfer? If yes how i should proceed and when I will receive e-ticket for printing?
Where and how can I check a promo/doscount codes?
Thank you for your quick answer
Peter
Dear Piotr,
All bookings are made on the provider’s website. Depending on the company, you might be able to pay via bank transfer. However, this is something we cannot guarantee.
For promos and discounts, visit: /bus-promo-code/
Best regards,
Your CheckMyBus Support