Booking a Ticket for the Bus
How can I purchase my bus ticket?
Are you looking for more information about purchasing your bus ticket? Do you want to get more information about special offers, discounted prices or coupons? Or would you like to know if children are allowed to travel alone, how expensive a children ticket will be and if there is a discount for seniors or people with a disability available?
With CheckMyBus you’ll learn about how to purchase a bus-ticket and what you need to know in case of a cancellation or a rebooking. We’ll tell you how you’re going to receive your ticket, either per e-mail or per message to your Smartphone.
Send us your comments and questions – We’re here to help!
How do I Book a Bus Ticket?
The bus industry is one of the fastest growing transport markets in the US. Thanks to inexpensive prices and many direct and express connections, numerous travelers opt for a bus trip. If you want to do the same, then you can use CheckMyBus to find the right bus route for you. Once you have found it, then all that is left to do is to book your ticket.
Online Booking:
Booking a ticket online is probably the easiest option. After you have chosen your trip with the help of the CheckMyBus search function, you can click on “View Deal” and you will instantly be redirected to the respective bus company’s website, where you can complete the booking process. Most bus companies will send you your ticket as an e-ticket via e-mail. You can then print it at home or simply use your smartphone screen to show it to the bus driver. Some companies also allow you to pick your printed ticket up in person. When you book a Greyhound bus ticket, for instance, you can collect it at the bus terminal, 7/11 stores or ACE Cash Express stores. In order to do so, you will need to present a valid photo ID and the 8 digit reservation code that you received via e-mail.
When it comes to payment methods, then credit and debit cards are the most common option since they are accepted by all of the bus companies.
Buying the Ticket at the Bus Stop:
Some companies allow you to purchase your ticket directly at the bus stop. On larger bus terminals, such as in New York City, you will find specific selling points of companies such as Greyhound or Jefferson Lines. While this allows for spontaneous journeys, an extra fee might apply and the ticket could be more expensive than an online fare. What you should also keep in mind is that the bus of your choice might already be fully booked. Also pay attention to the fact that not every bus company sells tickets at bus stops: The low-cost provider megabus, for instance, only offers online tickets.
Can I Buy a Bus Ticket for Someone Else?
Greyhound Bus Lines and Jefferson Lines allow customers to reserve and pay for a ticket that is collected by someone else. You have the possibility to buy a ticket online and to choose a bus terminal, where a friend or family member can pick it up. This is particularly handy for customers without a credit card or other means of online payment. The person picking up the ticket has to present a valid photo ID and a password as authorization. However, this service is usually charged an extra fee. In the case of Greyhound and Jefferson Lines an additional $18 have to be paid. There might also be further conditions attached to the pick-up service. Jefferson Lines customers, for example, only have 10 days to pick up their ticket. In addition, only the person who has purchased the ticket can claim a refund.
How can I Cancel or Change a Booking?
When it comes to cancelling a trip or changing a booking, it is important that you know which kind of ticket you have purchased. Greyhound Bus, Jefferson Lines and Trailways, for example, offer both refundable and non-refundable tickets. In general, the latter a bit less expensive. If you are not 100 per cent sure whether you will actually use your ticket or whether you will take the bus at a specific time, then it is recommended to pick the refundable option. Some bus companies, such as megabus, only offer non-refundable tickets. However, you can change your reservation but a small arrangement fee will be charged. The table below gives you more information on the specific cancellation policies of the bus providers Greyhound Bus, FlixBus, Jefferson Lines, megabus and Trailways.
| Bus Company | Ticket Exchange, Cancellation and Refund |
| FlixBus |
|
| Greyhound Bus |
|
| Jefferson Lines |
|
| megabus US |
|
| Trailways |
|
What Happens if I Lose My Bus Ticket?
If you lose your Greyhound ticket or a ticket for any other bus provider, then unfortunately you need to book a new one. If you have only lost the printed version, then you can check your e-mails for the original ticket in order to print it out again. Should you lose your ticket on the way to the bus stop, then you can ask the bus driver or at a service point whether an electronic version of your ticket is ok for you to board or whether they can print out your actual ticket for you. Should you book a bus trip and you did not receive an e-mail, you should check your spam folder before contacting the bus company.
How Can I Save More Money with Discounts?
In order to compete with each other, the various bus companies offer different forms of discount. It’s always worth checking them out in order to find out, which bus provider really offers the best overall deal. In the table below you can see, which bus company provides discount for which customer groups and how to save money with a few easy tricks.
| Bus Company | Coupons and Discounts |
| FlixBus |
|
| Greyhound Bus |
|
| Jefferson Lines |
|
| megabus US |
|
| Trailways |
|
Hi I want to buy bus ticket from FLIXBUS, they offers bus route from RENO NV to SAN FRANCISCI CA. I signed in the website, select my date and time, then to method of payment, I have problems to finish my booking;I entered several credit cards, and my paypal account, I received messages: payment not accepted, try another credit card. I made many calls and sent several email to Germany headquarter, the staffs suggested as;
1 clean up cache and cookies, I did but not working. 2.the bus drivers will sell tickets, that is not true, the drivers told me they are not selling tickets. 3. one staff gave me phone # in San Francisco where tickets will sell. NOT TRUE. There are 3 people in Reno Nv experiencing the same problems as I have. Please tell where I can buy ticket? Do you sell Flixbus ticket? Thank you Rowena Fong
Dear Rowena,
Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus connection, you are then redirected to the company’s webpage to make the booking and payment. To settle the issue with payment, you must get in contact with FlixBus directly. You can contact the company at +49 (0)30 300 137 130.
Best regards,
Your CheckMyBus Support
When trying to book a bus to Dublin Airport, I noticed 2 options. One says to Dublin Airport Zone 11 and the other says Dublin Airport. Where does the Dublin Airport option deliver you? I am meeting my party at Zone 16. Thank you.
Dear Angelina,
Thank you for your message. This stop should be near Zone 13, but we suggest always double-checking with the company you plan to book your trip with to make sure. Dublin Airport also offers convenient shuttles that will get you to your desired location. If you have any further questions, please feel free to get in touch with us again.
Best regards,
Your CheckMyBus Support
None of prices shown in your site matches the companies you are representing.
Clarity and honesty is needed here. Ticket price from Sofia to Budapest on your site is 29 euro changes to 39 euro or 49 us dollar when you are trying to book.
Dear Ramin,
Thank you for your message. Please note that we receive all our prices from our partner companies. Unfortunately, sometimes there can be a lag when our partners update our prices. We apologize for the inconvenience and are constantly working to prevent such issues from occurring. If you have any other questions or trouble, please feel free to get in touch with us again.
Best Regards,
Your CheckMyBus Support
Dear checkmybus,
why 29 euro ticket turns into 49 us dolar when I press „view detail“?
I would like to buy a ticket for 24th of August, from Sofia ( Bulgaria) to
Budapest Klenfold station (Hungary).
Thank you for your attention
Samani
Dear Shahriar,
Thank you for your message. Please note that we receive all our prices from our partner companies. Unfortunately, sometimes there can be a lag when our partners update our prices. We apologize for the inconvenience and are constantly working to prevent such issues from occurring. If you have any other questions or trouble, please feel free to get in touch with us again.
Best regards,
Your CheckMyBus Support
Hi, I have booked the 4 seats from Riga to Tallinn just now online on the data Sept. 3, 10:10 am . And so far no confirmation by written has received , would you pls check
Dear Ming,
Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a connection in our search engine, you are then redirected to the company’s webpage to make the booking and payment. To receive the booking confirmation for your ticket, you must contact the bus company you booked your trip with directly.
Best regards,
Your CheckMyBus Support
Hi,
Thanks for your reply , and I double checked with bus company that they confirmed they have not got my seat confirmation . However, now my payment is coming. Now , please let me know how to solve this issue ?
Dear Ming,
Thank you for your reply. Unfortunately, in this case there is nothing that we can do as a price comparison portal. Since the payment was made through the bus company, you must get in contact with them directly to settle this issue. You could consider sending them the transaction to prove that the payment was made and contact the company again to receive your confirmation. It could be that there was a delay in processing on their end.
Best regards,
Your CheckMyBus Support
I went to your website and found that the return bus fare is EUR21.69 for Dublin Airport to Belfast. However, when you redirected to Aircoach, it shows that the fare is EUR24. Can you pls clarify this? Pls reply by my above email address.
Dear Connie,
Thank you for your message. For which date did you search this route? Please note that as an intercity bus price comparison portal, we receive all of our information from our bus providers and unfortunately sometimes there can be a delay when prices change on their end. Please note that once redirected, all information shown on our partners’ side is the most up to date.
Best regards,
Your CheckMyBus Support
I am trying to book a bus for 4 people from Cortina to Venice on Saturday 14 September-ideally at 9.30 am. The information comes up and I fill in the passenger information but then am advised there are not enough seats for that number of passengers. I am redirected to some alternative bookings but these are also showing as unavailable for that number of passengers. Can it be that all the buses are full?
Dear Angela,
Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route in our system, you are then redirected to the bus company’s webpage to make the booking and payment. You should still be able to book your trip for four people, however if you continue to receive this message that you cannot, we suggest contacting the company directly to be sure what the issue is.
Best regards,
Your CheckMyBus Support
I need to schedule just a one way & it doesn’t give me that option.
Dear Rose,
Thank you for your message. For which bus company are you trying to search? You should be able to search for just an outbound trip by omitting the date for a return trip. When booking with the CheckMyBus search engine, if you only enter a date for a one-way trip, and then click “view deal” to see your results, you should be redirected to the company’s webpage with just one trip selected. If you have any further questions, please feel free to get in touch with us again.
Best regards,
Your CheckMyBus Support
Hi there how can purchase a ticket from Catania Airport to Vizzini
Hi Giovanni,
Thank you for your message. When you click on “view deal,” you are then redirected to interbus, where you can see the connections, which are offered by Etna Transport. When you click on the company, you are then redirected to an information form where you can request information. Generally, these tickets must be bought at a ticket counter.
Best regards,
Your CheckMyBus Support
Price at your site shows ticket price 23 eur (equals 230 Norwegian krone) but when I trigger view the deal at Nettbuss site the same ticket costs 598 NOK or about 60 eur. Why is that? If you do not sell tickets and not have correct prices, what is then actually the purpose of your website?
Dear Branislav,
Thank you for your message. Which route did you search? Please note that as a meta-search engine, all of our prices come from our partners. Unfortunately, however there can sometimes be some delays in our system for when a company changes its prices. We apologize for your inconvenience.
Best regards,
Your CheckMyBus Support