Booking a Ticket for the Bus

How can I purchase my bus ticket?

CheckMyBus Support BookingAre you looking for more information about purchasing your bus ticket? Do you want to get more information about special offers, discounted prices or coupons? Or would you like to know if children are allowed to travel alone, how expensive a children ticket will be and if there is a discount for seniors or people with a disability available?

With CheckMyBus you’ll learn about how to purchase a bus-ticket and what you need to know in case of a cancellation or a rebooking. We’ll tell you how you’re going to receive your ticket, either per e-mail or per message to your Smartphone.

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How do I Book a Bus Ticket?

The bus industry is one of the fastest growing transport markets in the US. Thanks to inexpensive prices and many direct and express connections, numerous travelers opt for a bus trip. If you want to do the same, then you can use CheckMyBus to find the right bus route for you. Once you have found it, then all that is left to do is to book your ticket.

Online Booking:
Booking a ticket for the busBooking a ticket online is probably the easiest option. After you have chosen your trip with the help of the CheckMyBus search function, you can click on “View Deal” and you will instantly be redirected to the respective bus company’s website, where you can complete the booking process. Most bus companies will send you your ticket as an e-ticket via e-mail. You can then print it at home or simply use your smartphone screen to show it to the bus driver. Some companies also allow you to pick your printed ticket up in person. When you book a Greyhound bus ticket, for instance, you can collect it at the bus terminal, 7/11 stores or ACE Cash Express stores. In order to do so, you will need to present a valid photo ID and the 8 digit reservation code that you received via e-mail.

When it comes to payment methods, then credit and debit cards are the most common option since they are accepted by all of the bus companies.

Buying the Ticket at the Bus Stop:
Some companies allow you to purchase your ticket directly at the bus stop. On larger bus terminals, such as in New York City, you will find specific selling points of companies such as Greyhound or Jefferson Lines. While this allows for spontaneous journeys, an extra fee might apply and the ticket could be more expensive than an online fare. What you should also keep in mind is that the bus of your choice might already be fully booked. Also pay attention to the fact that not every bus company sells tickets at bus stops: The low-cost provider megabus, for instance, only offers online tickets.

Can I Buy a Bus Ticket for Someone Else?
Greyhound Bus Lines and Jefferson Lines allow customers to reserve and pay for a ticket that is collected by someone else. You have the possibility to buy a ticket online and to choose a bus terminal, where a friend or family member can pick it up. This is particularly handy for customers without a credit card or other means of online payment. The person picking up the ticket has to present a valid photo ID and a password as authorization. However, this service is usually charged an extra fee. In the case of Greyhound and Jefferson Lines an additional $18 have to be paid. There might also be further conditions attached to the pick-up service. Jefferson Lines customers, for example, only have 10 days to pick up their ticket. In addition, only the person who has purchased the ticket can claim a refund.

How can I Cancel or Change a Booking?

When it comes to cancelling a trip or changing a booking, it is important that you know which kind of ticket you have purchased. Greyhound Bus, Jefferson Lines and Trailways, for example, offer both refundable and non-refundable tickets. In general, the latter a bit less expensive. If you are not 100 per cent sure whether you will actually use your ticket or whether you will take the bus at a specific time, then it is recommended to pick the refundable option. Some bus companies, such as megabus, only offer non-refundable tickets. However, you can change your reservation but a small arrangement fee will be charged. The table below gives you more information on the specific cancellation policies of the bus providers Greyhound Bus, FlixBus, Jefferson Lines, megabus and Trailways.

 

Bus CompanyTicket Exchange, Cancellation and Refund
FlixBus
  • Cancellation: Cancel your trip for a cancellation fee per each trip and passenger. The fee varies depending on the date of the original booking and how many days before the trip the cancellation was made.
  • Changing a Booking: Change your Booking up to 15 minutes before departure for a cancellation fee per booked ticket and passenger.
Greyhound Bus
  • Refundable Tickets: Full refund and date exchange for free; No refund when the ticket was already used on parts of the trip, when a bus is delayed or when the ticket was lost.
  • Non-Refundable Tickets: No refund.
  • Changing a Booking: Changing a date or time is charged $20, changing the name of the traveler is not possible. Also pay attention to the fact that certain programs like the commuter ticket pass do not accept exchanges.
Jefferson Lines
  • Refundable Tickets: Refund with 20% procedure fee, date exchange free of charge.
  • Prepaid Ticket Orders: can only be refunded to the original ticket owners with valid receipts and original tickets.
  • Non-Refundable Tickets: Marked with „no refund“. Date/time exchange is charged $20. Online Tickets are not refundable but can be cancelled in exchange for a voucher for future bus trips ($15 cancellation fee is required).
megabus US
  • All tickets are non-refundable.
  • Changing a booking: Passengers can change a reservation for $5 fee between 6-24 hours prior to departure, $1 fee when changed more than 24 hours prior to departure. A new reservation fee of $1.5 is charged. Should there be a price difference between the old and new trip, then this needs to be paid on top. Should the new trip be less expensive, then the difference in price is not refunded.
Trailways
  • Refundable Tickets: Tickets purchased via stations or agencies can be refunded for a 20% cancellation fee.
  • Non-Refundable Tickets: Marked with „no refund“. Online Tickets cannot be cancelled or exchanged.

 

What Happens if I Lose My Bus Ticket?

If you lose your Greyhound ticket or a ticket for any other bus provider, then unfortunately you need to book a new one. If you have only lost the printed version, then you can check your e-mails for the original ticket in order to print it out again. Should you lose your ticket on the way to the bus stop, then you can ask the bus driver or at a service point whether an electronic version of your ticket is ok for you to board or whether they can print out your actual ticket for you. Should you book a bus trip and you did not receive an e-mail, you should check your spam folder before contacting the bus company.

How Can I Save More Money with Discounts?

In order to compete with each other, the various bus companies offer different forms of discount. It’s always worth checking them out in order to find out, which bus provider really offers the best overall deal. In the table below you can see, which bus company provides discount for which customer groups and how to save money with a few easy tricks.

Bus CompanyCoupons and Discounts
FlixBus
  • Child Discounts: Children under 15 can travel at discounted prices, which are calculated from available discounts and rates.
  • Group Rates: Are calculated during the booking process.
Greyhound Bus
  • Midweek Discounts: 15%-40% for bus trip on Tuesday or Wednesday, max. savings for trips before 10 am
  • Small Group Discounts (2-3): 10%
  • Child Discounts: 0-2 years free; 2-11 years 20% (accompanied by adult)
  • Student Discounts: 20% for the bus trip and 40% for shipping service with Student Advantage Card
  • Soldier/Veteran Discounts: 10% (applies to family members as well, booking at the station only), 20% with Veterans Advantage Card
  • Senior discounts: over 62 years 5%
  • Large Group Discounts (>7): Contact Greyhound for personalized prices
  • Loyalty Discounts: Road Rewards Program for coupons and free tickets
  • Attention: Valid Photo ID is needed for discounted tickets
Jefferson Lines
  • Advance Tickets: 10%, 25% and 50% when booked 7/14/21 days prior to departure
  • Child Discounts: 0-2 years free; 2-11 years 25%-40% (accompanied by adult)
  • Student Discounts: 15% with valid college ID
  • Companion Tickets: One ticket at full price, two more tickets 30% off
  • Soldier/Veteran discounts: 10%
  • Senior Discounts: over 62 years 5%
  • City Pair Discounts: Iron Range Routes $5, Northwoods Routes as low as $15, Superior Shores starting at $25
  • Attention: Discounted Tickets are non-refundable. Advance tickets cannot be combined with other types of discounts.
megabus US
  • Regular Deal: tickets starting from $1 for all bus trips across the US on a frequent basis
Trailways
  • Child Discounts: 0-2 years free; 2-15 years 25% (accompanied by adult); unaccompanied children pay full price + $5 fee (booking at the station only)
  • Student Discounts: 15% with valid college ID or Student Advantage Card (only select destinations)
  • Military/Veteran Discounts: 10%
  • Senior Discounts: over 65 years 5%-10%
  • Half Price Program: passengers over 65 as well as disabled passengers & Medicare cardholders 50% on select routes (cannot be combined with other discounts)
  • Attention: Valid Photo ID is needed for discounted tickets

420 Gedanken zu “Booking a Ticket for the Bus”

  1. I booked two tickets yesterday for Gori to Batumi, Georgia using your site which took me to Metro Turizm. The booking process was okay until I got to the final page. At that time I needed to translate it and the page vanished. I have not been able to get it back. I have not yet received a reference booking number from them.

    I have tried calling their support line. I push 9 for English and every time I get attendants that say they cannot speak English and promptly hang up on me!!! I try to fill out their contact form and it requires a Turkish ID number which I don’t have being an American living in Europe. I’ve tried inserting many differet combinations for that number, but I cannot submit the form.

    Obviously, I’m quite frustrated right now. I’ve traveled all throughout Europe and never had a lack of support as shown by Metro Turizm. I’m hoping you can help me!! Please!!!!

    Antworten

    1. Dear Steve,

      Thank you for your message. Unfortunately, as an intermediary price comparison portal, CheckMyBus is unable to provide bookings in this case. You must get in touch directly with Metro Turizim. We suggest either contacting the company via email or on its facebook page or the company’s contact form on its site.

      Best regards,
      Your CheckMyBus Support

      Antworten

  2. We are a family of four.All of us are over 20 years old.We are coming to Osnabruck fo a week.May 28 to june 5 ……..Is there and one week family pass or one week individual pass or any sort of discounted fares

    Antworten

    1. Dear Ahmed,

      Thank you for your message. From where would you like to travel? Please note that CheckMyBus is an intercity bus price comparison portal and primarily connects long distance intercity buses rather than local buses. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

      Antworten

  3. Hi,

    I booked tickets through your website yesterday, but still waiting on the email confirmation. Please could you advise how I go about receiving this please. My booking reference number is available on request.

    Thanks

    Ollie

    Antworten

    1. Dear Ollie,

      Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a connection in our search engine, you are then redirected to the bus company’s web-page to make the booking and payment. To receive your confirmation, you must contact the bus company directly.

      Best regards,
      Your CheckMyBus Support

      Antworten

  4. I am going planning on taking the bus from Cross Iron Mills to Edmonton.
    My final destination is St. Albert. what is the closest drop off point in Edmonton
    (address0 so that I can make arrangements for someone to pick me up.
    Thank you

    Antworten

    1. Dear Ron,

      Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. The address for your drop-off point in Edmonton should be on your ticket, and is likely either at Edmonton – Calgary Trail North or Edmonton – Downtown Holiday Inn Express. To know for sure, where your address is, we suggest contacting the bus company you booked your trip with directly.

      Best regards,
      Your CheckMyBus Support

      Antworten

    1. Dear Larisa,

      Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. You can compare all bus deals between Seville and Rona by entering both cities into the CheckMyBus search engine as well as the date you’d like to travel on. Once you find a suitable deal, click “view deal” and then you’ll be redirected to the bus company’s web-page to make the booking and payment. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

      Antworten

  6. I think i have made a reservation and payment settled by my mastercard (omitted for privacy) for my trip from Konya on Metro 14:00 to Antalya
    But, i could not receive any confirmation.
    What happened?

    Antworten

    1. Dear Sangsoo,

      Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a bus route in our system, you are then redirected to the bus company’s webpage to make the booking and payment. To check the status of your booking and receive a confirmation, you must contact the bus company you booked your trip with directly.

      Best regards,
      Your CheckMyBus Support

      Antworten

  7. Hi! I am looking into booking two roundtrip bus tickets from Seville to Ronda in Spain for October 11, 2019. I do not see any routes available. When do the bus schedules typically display on your site? I am not sure if I am too far out to book. Thanks!

    Antworten

    1. Dear Nosilla,

      Thank you for your message. Many bus companies only display connections two to three months in advance so in this case, you may have to wait until your travel date is closer before you’ll be able to book your trip. If you have any further questions, please feel free to get in touch with us again.

      Best regards,
      Your CheckMyBus Support

      Antworten

    1. Dear Carl,

      Thank you for your message. For which route have you searched and on which date? You should be able to book once you enter your details, and then click submit.

      Best regards,
      Your CheckMyBus Support

      Antworten

  9. Hi,i would like to reserve a bus from Barcelona airport to Tossa de Mar, the company is Flybus and would like to know the terminal that they are T1 or T2?Thx

    Antworten

    1. Dear Pierre,

      Thank you for your message. When booking your trip from Barcelona airport to Tossa de Mar, the terminal stop should appear on your ticket.

      Best regards,
      Your CheckMyBus Support

      Antworten

  10. Ref QGTIJI 27APR LONDON HILLINGDON TO OXFORD THORNHILL

    REF 9XS2YN 01MAY OXFORD THORNHILL TO LONDON HILLINGDON

    MR PEREZ MANUEL

    Dear Sirs,
    we made a mistake, client is not correct and client need to take the bus in stop 10 in Heathrow Airport and returnind again to Heathrow Airport. We are making new tickets, can we get money back,
    Many thnks and regards,
    Manuel

    Antworten

    1. Dear Manuel,

      Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell bus tickets. When you click “view deal” on a bus route in our system, you are then redirected to the bus company’s web-page to make the booking and payment. To receive a refund, you must contact the company you booked with directly.

      Best regards,
      Your CheckMyBus Support

      Antworten

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