Booking a Ticket for the Bus
How can I purchase my bus ticket?
Are you looking for more information about purchasing your bus ticket? Do you want to get more information about special offers, discounted prices or coupons? Or would you like to know if children are allowed to travel alone, how expensive a children ticket will be and if there is a discount for seniors or people with a disability available?
With CheckMyBus you’ll learn about how to purchase a bus-ticket and what you need to know in case of a cancellation or a rebooking. We’ll tell you how you’re going to receive your ticket, either per e-mail or per message to your Smartphone.
Send us your comments and questions – We’re here to help!
How do I Book a Bus Ticket?
The bus industry is one of the fastest growing transport markets in the US. Thanks to inexpensive prices and many direct and express connections, numerous travelers opt for a bus trip. If you want to do the same, then you can use CheckMyBus to find the right bus route for you. Once you have found it, then all that is left to do is to book your ticket.
Online Booking:
Booking a ticket online is probably the easiest option. After you have chosen your trip with the help of the CheckMyBus search function, you can click on “View Deal” and you will instantly be redirected to the respective bus company’s website, where you can complete the booking process. Most bus companies will send you your ticket as an e-ticket via e-mail. You can then print it at home or simply use your smartphone screen to show it to the bus driver. Some companies also allow you to pick your printed ticket up in person. When you book a Greyhound bus ticket, for instance, you can collect it at the bus terminal, 7/11 stores or ACE Cash Express stores. In order to do so, you will need to present a valid photo ID and the 8 digit reservation code that you received via e-mail.
When it comes to payment methods, then credit and debit cards are the most common option since they are accepted by all of the bus companies.
Buying the Ticket at the Bus Stop:
Some companies allow you to purchase your ticket directly at the bus stop. On larger bus terminals, such as in New York City, you will find specific selling points of companies such as Greyhound or Jefferson Lines. While this allows for spontaneous journeys, an extra fee might apply and the ticket could be more expensive than an online fare. What you should also keep in mind is that the bus of your choice might already be fully booked. Also pay attention to the fact that not every bus company sells tickets at bus stops: The low-cost provider megabus, for instance, only offers online tickets.
Can I Buy a Bus Ticket for Someone Else?
Greyhound Bus Lines and Jefferson Lines allow customers to reserve and pay for a ticket that is collected by someone else. You have the possibility to buy a ticket online and to choose a bus terminal, where a friend or family member can pick it up. This is particularly handy for customers without a credit card or other means of online payment. The person picking up the ticket has to present a valid photo ID and a password as authorization. However, this service is usually charged an extra fee. In the case of Greyhound and Jefferson Lines an additional $18 have to be paid. There might also be further conditions attached to the pick-up service. Jefferson Lines customers, for example, only have 10 days to pick up their ticket. In addition, only the person who has purchased the ticket can claim a refund.
How can I Cancel or Change a Booking?
When it comes to cancelling a trip or changing a booking, it is important that you know which kind of ticket you have purchased. Greyhound Bus, Jefferson Lines and Trailways, for example, offer both refundable and non-refundable tickets. In general, the latter a bit less expensive. If you are not 100 per cent sure whether you will actually use your ticket or whether you will take the bus at a specific time, then it is recommended to pick the refundable option. Some bus companies, such as megabus, only offer non-refundable tickets. However, you can change your reservation but a small arrangement fee will be charged. The table below gives you more information on the specific cancellation policies of the bus providers Greyhound Bus, FlixBus, Jefferson Lines, megabus and Trailways.
| Bus Company | Ticket Exchange, Cancellation and Refund |
| FlixBus |
|
| Greyhound Bus |
|
| Jefferson Lines |
|
| megabus US |
|
| Trailways |
|
What Happens if I Lose My Bus Ticket?
If you lose your Greyhound ticket or a ticket for any other bus provider, then unfortunately you need to book a new one. If you have only lost the printed version, then you can check your e-mails for the original ticket in order to print it out again. Should you lose your ticket on the way to the bus stop, then you can ask the bus driver or at a service point whether an electronic version of your ticket is ok for you to board or whether they can print out your actual ticket for you. Should you book a bus trip and you did not receive an e-mail, you should check your spam folder before contacting the bus company.
How Can I Save More Money with Discounts?
In order to compete with each other, the various bus companies offer different forms of discount. It’s always worth checking them out in order to find out, which bus provider really offers the best overall deal. In the table below you can see, which bus company provides discount for which customer groups and how to save money with a few easy tricks.
| Bus Company | Coupons and Discounts |
| FlixBus |
|
| Greyhound Bus |
|
| Jefferson Lines |
|
| megabus US |
|
| Trailways |
|
I am looking to book a bus ticket from Seville, Spain to Ronda, Spain on May 15th, 2019. Your site shows two 10:00am departure times for that day and does not show at 1300 departure time. Other dates show a 10:00 and a 13:00 departure time. I think the two 10:00 are in error and one should be 13:00. Since I need to book the 1300 time, I do not know what to do. Please advise.
Dear Frederick,
Thank you for your message. According to our search results, there is a connection at 13:00 available for about €10.64. There could have been a technical issue that prevented this result from being displayed earlier and we apologise for any inconvenience caused. Please let us know if you have any further questions.
Best regards,
Your CheckMyBus Support
I have purchased a ticket on line from Bellville to King Williams but I made a mistake on dates, instead of 13 of March at 5:15pm I choose 12 of March. My reservation number is 113442055433
Dear Mancedo,
Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When you click “view deal” on a connection in our search engine, you are then redirected to the company’s webpage to make the booking and payment. To change the date on your ticket, you must contact the company you booked with directly.
Best regards,
Your CheckMyBus Support
we are travelling Zakopen from Krakow on 15th morning. we have 4 kids , ages 5,4,4,2..PL confirm me, to buy tickets for kids
Dear Narasimham,
Thank you for your message. Different coach companies offer different discounts for children and have varying requirements. For example, with FLixBus, vhildren up to the age of four can receive a discounted ticket. In this case, three of your children should be eligible. We suggest checking in with the bus company you plan to travel with to make sure that you can receive a discount.
Best regards,
Your CheckMyBus Support
How to book an ifant
Dear Kym,
Thank you for your message. The booking process for infants depends on which bus company you would like to travel with. For some companies, like megabus, you must book a ticket for all passengers, while with Greyhound, children can ride on your lap free of charge but should still be booked as a child. You can book your tickets online and if you have any further questions, please feel free to get in touch with us again.
Best regards,
Your CheckMyBus Support
Im looking for a bus deal from Cork to Killarney Ireland on 4/2/2019. „Your“ deal states $20. When I get redirected to the Bus Eriean site the price is 28.50 euros for the same time and date. That would be over $32. Why can I not get the price you advertise?
Hello Daniel,
Thank you for your message. Upon checking routes from Cork to Killarney on April 2, the bus ticket costs are for an adult ticket are €18.05, which is roughly a little over $20. Sometimes it can take some time for our prices to catch up to our partners, but if you’re still experiencing any difficulties with this route, please feel free to get in touch with us again.
Best regards,
Your CheckMyBus Support
I just purchased a bus ticket that must leave Kimberly to tomorrow afternoon/midnight but now I just realized that the ticket I have states that the bust is leaving tonight the 8th 12h30 so now I would like to change the date because tomorrow am working
Dear Elvis,
Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell bus tickets. When you click “view deal” on a bus route, you are then redirected to the bus company to make the booking and payment. To reschedule your trip to a later time, you must contact the bus company you booked with directly.
Best regards,
Your CheckMyBus Support
Hi,
I want to do booking for the month of April yet my itenary is not fixed. Can i rescedule my booked tickets and incase i cancel my tickets that would i get refund ?
Dear Vishaka,
Thank you for your message. With which company would you like to travel with? Different bus operators have different policies when it comes to rescheduling trips. There is typically a rescheduling fee you have to pay which depends on how far in advance you rebook your trip.
Best regards,
Your CheckMyBus Support
I’m trying to book a bus ticket from Athens, OH to Detroit, MI when I searched in this website its showing me $41 but when I’m redirected to Greyhound(which is the bus service provider) Its showing $64+taxes. Why is that?
Dear Akhil,
Thank you for your message. On which date did you search for connections between Athens, OH and Detroit, MI? Sometimes, it can take a bit of time for our system to catch up to changes from our partners. We apologise for any inconvenience.
Best regards,
Your CheckMyBus Support
I’m trying to book from Tallahassee to tampa 11:40 to 7:10 but it want me click select to book what to do it’s for 45 dollars and all I have is 50 on my card please help
Dear Carmen,
Thank you for your message. Please note that CheckMyBus is an intercity bus price comparison portal and doesn’t sell tickets. When using our search engine, you can find the cheapest bus deals from Tallahassee to Tampa.
Best regards,
Your CheckMyBus Support
Can you put the dates in the right way…as in 28/2/2019 (28th of February) as I have twice looked at the wrong dates, very confusing.
Dear Richard,
Thank you for your message. Please let us know where you are seeing the dates displayed this way? In many other countries, the dates are displayed this way, so it could be that if you’re booking for a trip overseas, you’re seeing dates in this format.
Best regards,
Your CheckMyBus Support